Booking Policies
Booking —
A non-refundable deposit is required to secure your appointment. The deposit amount is $100 for most services, while some appointments require a $200 deposit. Your deposit will be applied toward your final balance, and any remaining balance due will be paid at the end of your appointment.
Deposits must be paid within 48-hours of confirming your appointment. If the deposit is not completed on time, your appointment may be cancelled to accommodate other clients.
Per our policy, sketches of tattoo designs are not sent out ahead of your appointment. Designs will be prepared and presented on the date and time of your appointment. You will have allocated time at the beginning of your session to partner with your Artist on any minor adjustments, but major changes to the originally requested design not appropriately communicated in advance may result in needing to reschedule your appointment. This will forfeit your original deposit, requiring a new deposit to be rebooked. New ideas submitted will require Artist approval as they may determine they are not the right fit for the new project.
Prior to any commitment, you will always have the opportunity to review and approve the design and composition of your tattoo.
Payment —
We prefer cash for all payments made at our Studio. Deposits and other payments made will be made remotely with your authorized debit or credit card. If you must use your card in-person at our Studio, we charge an additional 3% to cover the credit card transaction fee.
Please note: We do not have an ATM in-studio at this time. We do not accept checks.
Rescheduling —
Each guest is allowed one reschedule free of penalty, with 48-hour advance notice. Any notice thereafter will be considered a cancellation and will require an additional $100/$200 deposit.
A second reschedule will result in forfeiting your deposit, requiring an additional $100/$200 deposit.
Cancellations —
Please let us know at least 48-hours in advance of your appointment should you need to cancel, as we would be happy to reschedule you. Any notice thereafter will result in forfeiting your deposit.
Tardiness —
Please contact the studio if you’re running late. A courtesy text or email would be appreciated. If you are more than 15 minutes late, your appointment will be cancelled and a new deposit must be submitted to reschedule.
No-Call-No-Shows —
Your card on file will be charged 50% of the service price.
Cosmetic Tattoo Multi-Service Promotion —
This promotion is available exclusively for cosmetic tattoo services performed by So Yeon. Clients who schedule two cosmetic tattoo services within a four (4) week period will receive 20% off the second service.
To qualify, both appointments must be scheduled on the same calendar day, under the same client name. Appointments may be submitted separately, but must be booked on the same day to be considered part of this promotional bundle. The promotion is limited to one set of two services per client, and the discount applies only to the second service.
In accordance with our studio policies, one reschedule is permitted without penalty. Any rescheduled appointment must still fall within the original four-week timeframe to retain the promotional rate. Appointments moved outside of this window, additional reschedules, or changes to the booked services will result in the promotion being voided, and standard pricing and deposit policies will apply.
This promotional bundle is ongoing and subject to change or discontinuation at any time without prior notice. The offer applies to cosmetic tattoo services only, is subject to artist availability, and cannot be combined with other promotions or discounts.
WHY ARE THERE BOOKING POLICIES?
Our studio utilizes booking guidelines to provide transparency and fairness for both our guests and Artists.
By scheduling an appointment with us, you agree to abide by our policies. We understand life happens—Our policies are in place to align expectations and next steps in case the unexpected occurs and you can’t make your appointment and/or need to reschedule.
OUR COMMITMENT
The team at Fine Line Cosmetics & Tattoos values your time, and we are committed to showing up for you. We’ll always do our very best to accommodate your schedule.